The Importance of Non-Verbal Communication in Business
When we hear people talk about “body language,” or nonverbal communication, it’s often discussed in the context of the more negative aspects. For example, if someone has her arms folded in front of her, that might be as sign that she is closed off to what you’re saying.
I once felt insulted when I asked a question, and the guy frowned at me intensely when he didn’t understand what I was saying. It made me feel defensive. To indicate that he was puzzled, it would have been less jarring if he had simply tilted his head to one side and asked for clarification.
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The Traits of Great Managers
You’ve probably heard the old saying, “People don’t quit jobs; they quit managers.” Just about all of us have left a job because of a manager we didn’t like or respect — or who didn’t like or respect us. But Facebook conducted an engagement survey in 2017,...
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Hiring a Sales Manager?
Your company depends on consistent sales. This means it also depends on sales managers who can produce these numbers over and over again. While coaching is important, you’ll have a much easier time seeing those numbers if you simply hire the right people to begin with using these sales manager interview questions.
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3 Top Strategies for Sales Managers
Managing an entire sales team is a big responsibility. Your company is depending on your success. If your team falls short one too many times, your job will be in jeopardy. So if you haven’t had the proper training yet, welcome to sales team management 101. This advice will immediately improve your performance.
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Learn to Negotiate
Negotiate Like Someone’s Life Depends On It Every business person needs to know how to negotiate well. Yet we don’t learn how to negotiate in high school, college — or ever, for the most part. Yet it is a valuable skill that can save us money, effort, our careers and...
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How to Hire Top Salespeople
Your sales team can make or break your business. When you hire a new salesperson, you want a superstar — a mega-performer. But how can you tell who fits that description? Past performance is one obvious predictor. But if you’re looking to hire fresh...
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Mentor, Don’t Micromanage
If you know children, you know how important it is to let them make mistakes. How will they ever grow if they don’t learn what does and doesn’t work on their own? By teaching and guiding them, they will become more confident in their own strength. This is...
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Conquer the Fear of Rejection
Confidence Can Conquer the Fear of Rejection Many salespeople who miss their sales quotas and dread every moment of the selling process are suffering from a fear of rejection. Their supervisors and peers might think they’re lazy or incompetent, when...
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Negotiation Exercises for Improving Team Success
We all know that negotiations are important in business. Unfortunately, most people aren’t doing nearly enough to refine their abilities. Negotiation is something you can learn, but it’s also a skill that gets rusty without continuous practice, especially...
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How Technology and Marketing Have Changed Traditional Negotiation Tactics
Technology has changed almost every aspect of our lives, especially how we do business. Unfortunately, many of us haven’t changed with it. Traditional negotiation tactics are a good example. While our understanding of certain principles of human behavior still...
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How to Negotiate So You Succeed Every Time
Do you feel confident when you enter into negotiations? If you’re like a lot of people, you don’t even like negotiation that much – maybe not at all. Instead of seeing an opportunity to improve your company’s future, you see an unpleasant situation that usually...
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RedRock Leadership Opens Second Office
RedRock Leadership recently opened a second location in Clearwater, Florida. The decision to launch a second branch was driven by the success the first office has had over the past decade. Founder Jeff Ruby has appointed Philip Dalimonte to head this new...
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RedRock Leadership Opens Second Florida Office in Clearwater, Florida
RedRock Leadership recently opened a second location in Clearwater, Florida. The decision to launch a second branch was driven by the success the first office has had over the past decade. Founder Jeff Ruby has appointed Philip Dalimonte to head this new...
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Why Managing Millennials in the Workplace Is a Lot Easier Than Most People Think
To hear most people tell it, Millennials in the workplace are a source of constant stress. We’re told they expect too much and want to work too little. Have you heard this before? Has it affected your management decisions? Do you worry that Millennials in the...
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What Every Manager Needs to Know About Millennials and Technology
As you welcome more and more Millennials into your company, you may notice many things beginning to change. I, for one, have seen this for myself and am happy to report that the vast majority of these changes will improve your company greatly. That’s not to say...
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How to Use Goal Setting to Improve Millennial Employees
All kinds of misconceptions exist about Millennial employees. You may have heard that they’re difficult to manage or unmotivated. Depending on the article – there are more and more published every day – you may have heard all kinds of other criticisms, too. I...
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Effectively Managing Millennials the Easy Way
Do you have Millennials on your staff? If so, you’ve probably read one of the countless opinion pieces out there that “explain” why managing Millennials is nearly impossible. While everyone is different, in my experience, managing Millennials is not only easy,...
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Master the Art of Time Management
There are countless ways you could work to improve your personal and professional life. However, I’m a firm believer in the importance of learning time management first. Until you’re able to do this effectively, no amount of personal-improvement work is going...
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9 Steps to Your Best Year Ever
This February, if you’re like most, your resolutions are already a thing of the past. If so, don’t panic. You still have more than enough time to right the ship. By this time next year, you could be celebrating all the amazing things you were able to accomplish...
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How to Set Priorities the Right Way
Until you actually cement what the priorities are in your life, just about everything that comes up will be viewed as having equal importance. Dinner with your spouse? Another team meeting? Time on the couch with Netflix? If you’re not 100% clear about which...
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