The Importance of Non-Verbal Communication in Business

When we hear people talk about “body language,” or nonverbal communication, it’s often discussed in the context of the more negative aspects. For example, if someone has her arms folded in front of her, that might be as sign that she is closed off to what you’re saying.

I once felt insulted when I asked a question, and the guy frowned at me intensely when he didn’t understand what I was saying. It made me feel defensive. To indicate that he was puzzled, it would have been less jarring if he had simply tilted his head to one side and asked for clarification.

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The Traits of Great Managers

You’ve probably heard the old saying, “People don’t quit jobs; they quit managers.” Just about all of us have left a job because of a manager we didn’t like or respect — or who didn’t like or respect us. But Facebook conducted an engagement survey in 2017,...

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Hiring a Sales Manager?

Your company depends on consistent sales. This means it also depends on sales managers who can produce these numbers over and over again. While coaching is important, you’ll have a much easier time seeing those numbers if you simply hire the right people to begin with using these sales manager interview questions.

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3 Top Strategies for Sales Managers

Managing an entire sales team is a big responsibility. Your company is depending on your success. If your team falls short one too many times, your job will be in jeopardy. So if you haven’t had the proper training yet, welcome to sales team management 101. This advice will immediately improve your performance.

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Learn to Negotiate

Negotiate Like Someone’s Life Depends On It Every business person needs to know how to negotiate well. Yet we don’t learn how to negotiate in high school, college — or ever, for the most part. Yet it is a valuable skill that can save us money, effort, our careers and...

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How to Hire Top Salespeople

Your sales team can make or break your business. When you hire a new salesperson, you want a superstar — a mega-performer. But how can you tell who fits that description? Past performance is one obvious predictor. But if you’re looking to hire fresh...

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Mentor, Don’t Micromanage

If you know children, you know how important it is to let them make mistakes. How will they ever grow if they don’t learn what does and doesn’t work on their own? By teaching and guiding them, they will become more confident in their own strength. This is...

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Conquer the Fear of Rejection

Confidence Can Conquer the Fear of Rejection Many salespeople who miss their sales quotas and dread every moment of the selling process are suffering from a fear of rejection. Their supervisors and peers might think they’re lazy or incompetent, when...

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Negotiation Exercises for Improving Team Success

  We all know that negotiations are important in business. Unfortunately, most people aren’t doing nearly enough to refine their abilities. Negotiation is something you can learn, but it’s also a skill that gets rusty without continuous practice, especially during the...

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How to Negotiate So You Succeed Every Time

  Do you feel confident when you enter into negotiations? If you’re like a lot of people, you don’t even like negotiation that much – maybe not at all. Instead of seeing an opportunity to improve your company’s future, you see an unpleasant situation that usually...

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Effectively Managing Millennials the Easy Way

  Do you have Millennials on your staff? If so, you’ve probably read one of the countless opinion pieces out there that “explain” why managing Millennials is nearly impossible. While everyone is different, in my experience, managing Millennials is not only easy, but...

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