All indications are that 2019 will be another year of significant opportunity. Then, I believe we are in for an economic adjustment in 2020. This means that 2019 must be a year where we focus on reducing our debt and strengthening our cash reserves. It’s also going to be a year where we need to gain marketshare and shore up our systems and processes. You know where I am going with this, right? We must have goals!
Make sure you attend:
RedRock’s 9th Annual New Year Goal Setting Session
There is no charge to attend! Seating is Limited.
-Friday, January 18th – Tampa Training Center & via TrainingCast
-Tuesday, January 22nd – Clearwater Training Center
The ideal way to communicate, whether at work, at home or with friends is to be straight-forward, honest, caring, reliable and proactive. This is known as being assertive. Even though fear may try and hold you back, when you’re assertive you’ll get to the heart of issues before they grow into disasters. If fear takes over, you’ll find yourself reacting instead of proactively communicating. When this happens your communication style will turn passive, aggressive or passive-aggressive. These styles of communication are the poison that destroys relationships.read more
To commit to customers means develop a strategy that encompasses the entire customer journey – taking into consideration marketing, advertising, research, sales and more. You need to deliver a customer experience that makes you stand out, and that means moving beyond probing the buyer with questions and simply watching and copying direct competitors. There are practical ways to improve customer experience…read more
As you instill a culture of leadership, you create an environment of trust and perseverance. It isn’t enough to have a business full of ambitious go-getters. You need all members of your team to be people who are accountable, confident and take ownership of their day-to-day responsibilities.read more
Being a leader does not happen by accident. It is what occurs as you choose how to deal with the people around you. Each moment provides you the opportunity to make critical decisions and work toward victory by expanding your vision, stretching out to accomplish your goals, and assuming full responsibility for living, growing, and contributing. This is where wanna-be-leaders continuously fall short.read more
If you feel like you’re moving at lightning speed on a hamster wheel, not getting anywhere, it can be helpful to take a look at what you are doing with your time. Too often, our priorities are not in line with where we are actually spending our time.
When you get your priorities in order and focus your time and energy on them, it will create more stability in your life and increase the likelihood of reaching your goals. Then you can make real progress by living out your legacy.
Check out this simple three-step process that can change the trajectory of your life.read more
When we think of great leaders, we don’t picture them as highly emotional people. We think of them as people who are well thought-out and effective in making difficult decisions — even amid chaos. This is true, but understand it hasn’t always been this way for them.read more
Negotiation is one of the most valuable life skills you’ll ever develop. Consider the time you invest in collaborating with new hires, other team members, clients, vendors, and sales prospects and even family members and friends. In all of this, I expect you’ll notice that negotiations are an important part of helping you get the most out of every interaction. This holds true for your team as well. Your team represents your business and most likely needs to negotiate to fulfill the requirements of day to day responsibilities. How many members of your team would say they excel at, and can’t wait to get involved in their next negotiation? How about you? Can you say that you excel and enjoy a good negotiation?
If you can’t, or if you can but want an expedient and helpful resource to share with your team, spend some time familiarizing yourself with these best practices.read more
Throughout history, skilled negotiators have helped topple dictators, avert war and grow large companies.
Whether on the battlefield or in the conference room, negotiation skills are critical to help you realize what you are willing to settle for in the moment to gain what you want in the future.
My negotiation experience hasn’t been in the military nor a Hollywood conference room. It’s be with assisting emerging growth companies. These are $5 to $50 million companies growing by 15% or more annually. Over the years I’ve compiled a list of essentials for succeeding in business negotiations.
Here are my 10 immutable laws for negation success:read more
Managers often ask, “How can I motivate my sales team and other team members?” Many language experts say we can’t really motivate other people; we can only motivate ourselves.
Is this really true? Well, the dictionary describes motivate as “to provide with a motive; impel.” It defines inspire as “to influence, move or guide by extraordinary inspiration; to exert an animating, action-oriented or exalting influence on; to spur on.”
It seems like inspire is indeed the more accurate word to use about encouraging others to perform at an optimum level. So how can we inspire our team members?read more
A study by WorldatWork defines key talent as “those employees who are the strongest performers, have high potential, or are in critical jobs.” Retaining these employees is crucial to the long-term health and success of your business.read more
When you first heard the word "networking," did you ever think it could be quite so cringe-worthy or stress inducing? If we’re being purely objective, it shouldn’t be. Networking is supposed to be nothing more or less than a way to connect with others in...read more
Sell Without Limits Put a flea in a jar, tightly screw on a perforated lid, and sit back and watch the flea try to jump out. After a while, remove the lid and watch as the flea still fails at escaping the jar. Surprised? It’s an interesting phenomenon that...read more
Just about everyone is familiar with the “fight or flight syndrome” — our instantaneous instinct to either fight or flee when we suddenly find ourselves in danger. It’s a survival mechanism that helped our long-ago ancestors stave off wild animals and enemies back in...read more
When we hear people talk about “body language,” or nonverbal communication, it’s often discussed in the context of the more negative aspects. For example, if someone has her arms folded in front of her, that might be as sign that she is closed off to what you’re saying.
I once felt insulted when I asked a question, and the guy frowned at me intensely when he didn’t understand what I was saying. It made me feel defensive. To indicate that he was puzzled, it would have been less jarring if he had simply tilted his head to one side and asked for clarification.read more
You’ve probably heard the old saying, “People don’t quit jobs; they quit managers.” Just about all of us have left a job because of a manager we didn’t like or respect — or who didn’t like or respect us. But Facebook conducted an engagement survey in 2017,...read more
Your company depends on consistent sales. This means it also depends on sales managers who can produce these numbers over and over again. While coaching is important, you’ll have a much easier time seeing those numbers if you simply hire the right people to begin with using these sales manager interview questions.read more
Managing an entire sales team is a big responsibility. Your company is depending on your success. If your team falls short one too many times, your job will be in jeopardy. So if you haven’t had the proper training yet, welcome to sales team management 101. This advice will immediately improve your performance.read more
Negotiate Like Someone’s Life Depends On It Every business person needs to know how to negotiate well. Yet we don’t learn how to negotiate in high school, college — or ever, for the most part. Yet it is a valuable skill that can save us money, effort, our careers and...read more
Your sales team can make or break your business. When you hire a new salesperson, you want a superstar — a mega-performer. But how can you tell who fits that description? Past performance is one obvious predictor. But if you’re looking to hire fresh...read more
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