Five Signs of an Unhappy Customer

Five Signs of an Unhappy Customer

Research shows that customers are four times more likely to switch to one of your competitors if they have a service-related problem. Furthermore, many of them won’t even tell you about the problem. Instead, they’ll wait for you to approach them about...
How To Get More Referrals

How To Get More Referrals

Referrals make exceptional sales leads. They are warm and are often easier to close especially when the referral source is trusted by the prospect. Because they are not comfortable asking for them, too many sales people do not take full advantage of referrals.  In...