Emotional Intelligence

Emotional Intelligence is the ability or capacity to perceive, assess, and manage the emotions of one's self, and of others. EQ, or Emotional Quotient, is how Emotional Intelligence is measured.

Emotions have the potential to get in the way of our most important business and personal relationships. According to John Kotter of Harvard Business School: “Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else - it is not a question of strategy that gets us into trouble; it is a question of emotions.”

Success does not happen by accident. It is a process that occurs as we choose how to deal with events and circumstances placed in front of us. Each moment of our life provides an opportunity to work toward victory by expanding our visions, “stretching out” to accomplish our goals and assuming full responsibility for living, growing and contributing.

Leaders are those who step up to the challenges and opportunities of life with the courage, determination and wisdom to win private and public victories.

Effective leadership does not happen by accident. It is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives provides an opportunity to practice mastery by expanding our visions, awakening the faculties of our minds and our hearts, and assuming full responsibility for living, growing and contributing.

Emotional Intelligence - How Emotionally Safe is Your Organization?

Whether we like it or not, emotions play a critical role in day to day business. Unfortunately, many American workplaces are becoming emotionally unfit. Emotions like anger and fear are crippling workers and stifling productivity, which eventually leads to higher turnover and a lower bottom line. There’s a reason 70% of Fortune 500 companies are setting aside budgets to train on Emotional Intelligence.

Consider some of these recent statistics:

34.5% of workers have experienced being bullied at work
15.5% have witnessed someone else being bullied at work
Nearly 2 million American workers report having been victims of workplace violence each year
OSHA says that most cases of workplace incidents go unreported
A Fortune 50 company recently had to pay an employee $1.5 million in a court verdict over an emotional harassment incident
Mobbing and other emotional abuse is prevalent at all levels of organizations – it’s not limited to any age group or title

Building an Emotionally Strong Organization

The good news is that unlike IQ, EQ or one’s Emotional Quotient, can improve. Emotional Intelligence training gives workers enhanced skills such as decision making, critical thinking, and cognitive skills.

While expertise is important, Emotional Intelligence skills are retained for life when trained properly.

From leadership to front line workers, you can create an emotionally safe organization that fosters creativity, productivity, teamwork and ultimately a better bottom line.

To speak with RedRock Leadership about Emotional Intelligence training, and to receive a free white paper on “Controlling Emotions in the Workplace,” complete the contact form below, or call us at 813-885-5097.

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